Our commitment to our customers and their beloved pets is to provide the highest quality raw pet foods and treats using only USDA edible-grade ingredients of the highest quality and origin. We have secured strong, long-term relationships with all of our vendors who humanely raise, sustainably grow and responsibly process all of the proteins, organic fruits* and vegetables, and unrefined food-based vitamins and minerals in our products.

Origin of Ingredients

We’re so proud of the quality of our ingredients, we’re 100% transparent about where they come from.

United States

Buffalo

Chicken

Duck

Lamb

Pheasant

Pork

Salmon

Sardine

Turkey

Organic Apples

Blueberries

Organic Broccoli

Organic Carrots

Organic Celery

Organic Cilantro

Organic Collard Greens

Cranberries

Organic Ginger

Organic Green Beans

Organic Kale

Organic Mustard Greens

Organic Parsley

Organic Rosemary

Organic Squash

Organic Apple Cider Vinegar

Alfalfa

Organic Coconut Oil

Cod Liver Oil

Montmorillonite Clay

Organic Pumpkin Seeds

Salmon Oil

Sardine Oil

Organic Sunflower Seeds

Vitamin E Supplement

New Zealand

Beef

Lamb

Venison

Taurine (Feline Formula Only)

France

Rabbit

Iceland

Dried Organic Kelp

Northern European Countries

Organic Quinoa
Sprout Powder

Our goal is for every customer to be 100% satisfied with our products.

We guarantee all of our products to be of the highest quality available. All Primal Pet Foods products are produced in temperature-controlled, state-of-the-art, certified USDA and State Department of Agriculture food manufacturing facilities in small batch runs to ensure freshness, safety and consistency.

Learn More about Safety Assurance

If your pet is dissatisfied with our product due to palatability issues, please contact us directly at (415) 642-7400 or (866) 566-4652 and we will be glad to discuss the potential refund of your purchase. We will make every effort to assist each consumer with the successful feeding of our foods to your pet. If we are unable to successfully facilitate the transition of, or feeding of our foods, Primal will authorize a 100% refund through your local retail location.

Download Our Return Policy